The Company

RDS Group Overview

Reycom Document Solusi Group (RDS Group) is a corporation that consists of several companies working collaboratively in order to meet the need for professional document management solutions. RDS Group was created in 2003 in Jakarta and has expanded in establishing subsidiaries which offer more specific scope of services in document solution. Here the subsidiaries of RDS group as follow:

  • PT Reycom Document Solusi (PT RDS) – Document Imaging,  Data Capture, and Contact Center.
  • PT Reycom Printing Solusi (PT RPS) – General and Variable Data Printing
  • PT Syntech Mitra Integrasi (PT SMI) – Healthcare Management/ Third Party Administration.

In offering a comprehensive range of document management solutions, RDS Group seeks to provide our clients tangible and beneficial reductions in costs, time and human resources involved in the management of documents, which are generally carried out in-house as a function of administration. Our document management solutions enable client to operate business efficiently and effectively.

Vision & Mission

Vision
To be the Best Document Solution Provider In Indonesia.

Mission
Peace of Mind, Cost Efficiency, Productivity

Coverage Area, Market Share & Clients

RDS Group has a market reach to all parts of Indonesia. Our clients vary from local enterprises to national and international companies. At present, our major clients exceed 50 companies engaged in a variety of industries, particularly in banking, insurance, automotive, government, and etc. 17 of the largest insurance companies in Indonesia are current users of our services. Our clients include: AXA, Taspen, AIA Financial, Bank Internasional Indonesia, Perum PNRI, Asuransi Jiwa Sequis Life, Allianz Life Indonesia, Roy Morgan Research, Bank Negara Indonesia 1946, Bank Mandiri, Asuransi Jiwa Bumiputera, and many others.

Human Resources

Until the end of 2013, we have estimated total employees of 1600 in many areas of competencies and sectors, who are assigned in five offices in Jakarta, one office in Surabaya, one office in Medan, one office in Denpasar and another one in Semarang. Due to the advance growth of RSD group, we applied a professional management system in order to standardize our work system.

Membership Of Associations

In recognition of our commitment to the document management industry, as well as to assist us in staying fully up-to-date with the latest developments, we are incorporated in various national associations, including:

  • Indonesian Express Delivery Service Companies Association (Asperindo)
  • Chamber of Commerce
  • Association of Small and Medium Enterprises

Certification & Awards

With our strong commitment to high quality document management services, through PT Reycom Printing Solusi, we have earned ISO 9001:2008 certifications which clearly illustrates that our company has achieved the internationally recognized standard of management quality. In addition to ISO certification, we have also received certifications by various organizations, including:

  • PIXI Award on Digital Printing 2009.
  • Excellent Mark on Vendor Performance Report from a leading Life Insurance company in Indonesia.
  • Asian Print Award on Digital Printing 2012
  • Bronze Medal at Asian Print Award 2013