Line Of Business
Healthcare Management
RDS Group provides Healthcare Management Services that strive to be the best and provide top notch service by operating responsibly, executing with excellence and applying innovative technologies. With this perspective, we know virtually every nook and cranny of the healthcare industry. We communicate with the best providers, invest in people development and service automation enablement and creating an end-to-end service.
Line Of Business
Our Solutions
Third Party Administration (TPA)
Third-Party Administration (TPA) are designed to support insurance companies and corporations in delivering comprehensive healthcare solutions for policyholders and employees. As an administrator, we provide effective cost control and quality management over healthcare providers, ensuring efficiency and accountability. In addition, our TPA services manage healthcare products from both commercial insurers and corporate entities, enabling organizations to meet their health coverage obligations with reliability and professionalism.
Coordination Of Benefit (COB)
A healthcare financing method in which two or more insurers share responsibility for covering the same individual for the same healthcare benefits. This coordination of benefits may be managed by the insurance company or other payers, ensuring that the total benefits do not exceed the actual cost of the healthcare services provided.
Business Process Outsourcing (BPO) Healthcare
In the insurance industry, Business Process Outsourcing (BPO) refers to contracting specific business functions to specialized third-party service providers. This approach helps reduce operational costs, enhance process efficiency, and improve overall productivity across the organization. Our BPO services enable clients to achieve new levels of business efficiency and generate significant operational savings, ranging from call center services to billing, claims management, fraud detection, and customer relationship management.
Medical Equipment Distribution
Syntech is a trusted distributor of medical equipment, offering a wide range of products for clinics, hospitals, laboratories, corporations, and individual needs. We provide competitively priced solutions with the best quality standards, all fully licensed and approved by the Ministry of Health.
Medical Concierge
Our Medical Concierge service is designed to assist patients in planning and coordinating their medical journeys—from scheduling doctor appointments at hospitals to facilitating additional treatments as needed, covering the entire process from departure to return. This service is tailored to help manage healthcare costs while ensuring patient comfort and convenience throughout the course of treatment.
Medical Second Opinion
Provision of a written opinion from a specialist doctor as a second opinion following the primary hospital diagnosis, offering insights on the patient’s condition and treatment plan based on the available data and medical information.
Worldwide Hospitalization
Syntech provides cashless inpatient care services at partner hospitals worldwide, allowing patients to receive medical treatment without the need for large upfront payments. Through this service, clients are relieved from the burden of handling hospital administration or billing processes, as all coordination is managed directly by Syntech. To access this benefit, patients are required to complete a Pre-Authorization Form.
Pre-Authorization Form (PAF)
The pre-authorization form serves as a cost-control measure for healthcare packages, requiring doctors and healthcare providers to obtain prior approval before delivering services to patients. This process ensures that the proposed treatments, along with their scope of services and payment terms, are reviewed and authorized in advance.
Medical Evacuation
Our Medical Evacuation service provides patient referrals across cities, regions, or countries via land, sea, or air, with full medical team assistance and advanced medical equipment to ensure patient stability throughout the journey and prevent fatal risks during transfer. Transportation is arranged from the point of incident to the nearest advanced healthcare facility for immediate further treatment. This service is strictly available for emergency cases.
Third Party Administration (TPA)
Third-Party Administration (TPA) are designed to support insurance companies and corporations in delivering comprehensive healthcare solutions for policyholders and employees. As an administrator, we provide effective cost control and quality management over healthcare providers, ensuring efficiency and accountability. In addition, our TPA services manage healthcare products from both commercial insurers and corporate entities, enabling organizations to meet their health coverage obligations with reliability and professionalism.
Inventory Monitoring Management
StoreSafe is create by using RFID technology to assist vendors (distributor or principle) and hospitals in monitoring their medical devices in a designated place in the hospitals. With this service, both parties can get information about stock availability of goods, through computers or smartphones, anywhere and anytime.
- Service :
- StoreSafe RFID Stock Monitoring
Healthcare IoT Solutions
Today, innovative solutions in the healthcare industries are becoming something that is urgently needed by healthcare organization or service providers. The innovation taken advantage of the internet of things (IoT) concept can help healthcare providers to reduce costs, improve patient safety and optimize workflows. This solution provides opportunity for significant changes in the medical world
- Service :
- Syntech360 Monitoring Solutions
- Corporate Wellness Program
Healthcare Delivery Solution
The process of transferring medical devices, drugs, vaccines that require certain constant temperature conditions and within a certain period of time is one of the challenges faced. By using specific tools and devices, this solution can be relied on to overcome these challenges
- Service :
- MedSafe Delivery Solution
Healthcare Distribution
Currently, in healthcare sector, there are a lot of quality products that are produced in various countries. Being part of a pharmaceutical distribution company and medical devices distribution company is one of the goals to help make Indonesians get choices for quality products
- Service :
- Medical Devices Distribution
- Pharmaceutical Distribution
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